We performed a comparison between ManageEngine OpManager and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Monitoring is the most valuable feature of this solution."
"The most valuable feature is the network-related reporting."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The integration with the firewall monitoring, the security monitoring, is great."
"We have found the solution to be stable."
"The solution is scalable."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The installation process is not hard at all."
"ThousandEyes gives companies better visibility."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We had some stability issues at the outset that have since been resolved."
"ManageEngine OpManager could improve by having a better cloud presence."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"The licensing for this solution is not straightforward and should be improved."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"Real user and UI monitoring are not practical."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"They only offer synthetic requests."
"Presently, it lacks the ability to integrate with other Cisco products."
"There is room for improvement in terms of customization and user-friendliness."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"It's an expensive solution."
"I would like the product to offer more agility."
"ThousandEyes could improve the dashboards by adding more features."
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ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. ManageEngine OpManager is rated 8.0, while ThousandEyes is rated 8.4. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and LogicMonitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics. See our ManageEngine OpManager vs. ThousandEyes report.
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