We compared Meraki Dashboard and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Meraki Dashboard simplifies IT operations, and some users expect returns within a few years. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
"We've been spending a lot less time on tickets and deployments, so we have more time to do other things."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The initial setup was easy."
"Meraki dashboard deserves an Oscar."
"The most valuable feature is ease of use."
"The most valuable feature is knowing the wireless and switch are healthy."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Nagios XI is stable."
"The most valuable feature is the monitoring of processes."
"Nagios XI helped me to draw the network and check for system failures."
"It's great for monitoring IT services infrastructure."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The dashboard allows you to see what's going on in the overall system."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The Wi-Fi side needs improvement."
"The price could be lower because the license for access points is expensive."
"The product is missing a VPN and it is a major issue when it comes to deployment."
"I’d like the product to allow for other solutions to be integrated with the dashboard as well."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"The cost of the solution is high and can be improved."
"Price could be reduced."
"I think this product could be improved with a CLI for more directives."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"Technical support is an area that needs improvement. It is not available 24/7."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"Open-source software is usually not user-friendly."
"We'd like to see more integration capabilities."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Meraki Dashboard is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Centreon, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Meraki Dashboard vs. Nagios XI report.
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