We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"It is easy to use, and it works very well for small-scale companies."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Our data is much more manageable than before."
"The solution can scale."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"It gives us full control over each change, to the level of the individual field in a master record, including certificates."
"SAP ERP has a good user interface with a lot of functionalities and good interface options."
"If you are well versed in SAP, the initial setup is pretty simple."
"The implementation is very straightforward."
"ERP is stable. The outcome is clear to us as far as the design goes."
"The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration."
"ERP is very stable."
"The payroll solution and the localization for advances are valuable."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"The product should improve work optimization."
"The stability could always be improved."
"Microsoft Dynamics NAV could improve the reporting."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"They need to improve their processes."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The solution is quite expensive. They need to work on the pricing to make it more reasonable."
"Presently, the solution's interface is not intuitive."
"It needs a more complete guidance with complete processes. Right now, it only has single transactions."
"If big companies are going for SAP and they would like to install it, they should know that it still needs time. Implementation will cost a lot of money."
"License fees are too high."
"There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA."
"The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. When we need to configure, modify rules, change policies, or taxes rules, when we move currencies around based on our other financial results, it can get very complicated. When we try to join everything together we have some problems. However, the process good, all of our material and procurement processes are going well. The problem is trying to consolidate the financial reports and this is where I have problems."
"It could always be cheaper. There is no doubt about it."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Epicor ERP and Odoo, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Odoo. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.