We performed a comparison between Microsoft Dynamics AX and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution's most valuable feature is its workflow for purchase orders and inventory."
"The most valuable feature I've found is the UI functionality."
"The performance is good."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"The accounting and inventory management features are valuable."
"It is stable, suitable for businesses, and covers all business needs."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"The tool's most valuable feature is reporting."
"S/4HANA falls under a single terminal. We can easily access the data, and the performance is good."
"The finance solution and procurement functionalities are good."
"It is the most stable solution provided by SAP and can be used on all levels."
"I have found the most valuable feature to be the SAP Fiori application."
"The most useful features of SAP S4HANA are the consolidation reports. The BI is very strong and the manufacturing and finance sections we like a lot."
"SAP S4HANA is a stable solution."
"I can verify and provide the overall financial aid report and also the management report."
"It is a very powerful, highly customizable tool."
"The solution in general just needs a few quality improvements."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"There is also slowness in database backup."
"There might be some features to support localizations that could be helpful to add."
"The product must be made accessible online."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The UI has room for improvement and can be more user-friendly."
"Change management could be better."
"I would like to see the AI included to help from a data standpoint."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
"It requires a lot of planning to implement the product correctly."
"If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this."
"The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
"The cost of the solution is quite high. It needs to be adjusted."
"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."
Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews while SAP S/4HANA is ranked 2nd in ERP with 75 reviews. Microsoft Dynamics AX is rated 7.6, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and Anaplan. See our Microsoft Dynamics AX vs. SAP S/4HANA report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.