We performed a comparison between Microsoft Exchange Online and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
"It is a reasonable solution."
"Tech support has been great, when necessary."
"The data prevention and protection feature is good."
"The product enables us to have remote meetings."
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"Microsoft Exchange Online is a stable product."
"We have found the solution to be stable."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"We can create email accounts for our customers."
"Zoho Mail is a stable product."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The notifications, scheduling, and meetings are all integrated."
"It should integrate better with social media formats."
"The solution could be a bit cheaper."
"The solution is expensive."
"There is an annual enterprise subscription could improve by having more features."
"In the past, we had issues with DB in mailboxes."
"I couldn't delete an email account because it was identified as my primary account by the application."
"Migration can be an issue if you do not have a good audit process."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"Zoho Mail needs to add an IT system management feature."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"The solution’s stability could be improved."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The interface isn't quite good. Everything looks a little low-quality."
"The solution doesn't need to be improved."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zoho Mail is ranked 9th in Email Applications with 8 reviews. Microsoft Exchange Online is rated 8.6, while Zoho Mail is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zimbra Collaboration and IceWarp, whereas Zoho Mail is most compared with IceWarp, Google Workspace, ProtonMail, Zimbra Cloud and Zimbra Collaboration. See our Microsoft Exchange Online vs. Zoho Mail report.
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