We compared Sophos Mobile and Microsoft Intune based on our user's reviews in several parameters.
Sophos Mobile is praised for its simplified pricing and setup process, positive ROI, and reliable customer service. On the other hand, Microsoft Intune stands out for its extensive features, compatibility with Microsoft ecosystem, and effective cost management leading to increased productivity. However, users suggest improvements in its user interface and speed performance.
Features: Sophos Mobile is praised for its features such as remote device locating and integration with other Sophos products. On the other hand, Microsoft Intune offers a wide range of features including data wiping, device visibility, policy management, and integration with Microsoft ecosystem.
Pricing and ROI: Users have praised the well-received setup cost of Sophos Mobile, noting the straightforward licensing process. On the other hand, Microsoft Intune is praised for its reasonable pricing and flexible licensing options. Both products offer hassle-free setup processes, with users finding them to be cost-effective and accommodating respectively., Users report positive ROI for both Sophos Mobile and Microsoft Intune. Sophos Mobile excels in extensive security measures and cost savings, while Microsoft Intune showcases efficient device management and time savings.
Room for Improvement: Sophos Mobile users have suggested areas for improvement. Microsoft Intune users, on the other hand, have requested enhancements for the user interface, speed, performance, customization options, and troubleshooting features.
Deployment and customer support: Sophos Mobile generally takes three months for deployment and an additional week for setup, while Microsoft Intune has varied feedback. Some users spent three months on deployment and another week on setup, while others completed both phases within a week, implying they refer to the same period., Customers have found the customer service and support provided by Sophos Mobile to be satisfactory and reliable. In contrast, user feedback on Microsoft Intune praises its highly praised and satisfactory customer service, with prompt assistance, knowledgeable support staff, and a sense of feeling valued and supported throughout interactions.
The summary above is based on 105 interviews we conducted recently with Sophos Mobile and Microsoft Intune users. To access the review's full transcripts, download our report.
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The most valuable includes managing everything from a single console."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"It is a very stable and scalable cloud-only solution."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Mobile device management is most valuable."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"They always add more features to this product."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The initial setup process is straightforward and fast."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The solution provides us with data protection."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"There needs to be more support for Mac operating systems."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"In future releases, I would like to see better integration with Apple products."
"Lacking in features such as Wi-Fi and network security."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"For Sophos Mobile, it is difficult to get good support."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"The product does not work well in iOS."
"The setup should be made easier."
"We encounter issues while working with iOS."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 166 reviews while Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews. Microsoft Intune is rated 8.0, while Sophos Mobile is rated 7.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Red Hat Ansible Automation Platform, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Lookout and IBM MaaS360. See our Microsoft Intune vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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