We compared MicroStrategy and Sisense across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Based on the user reviews, Sisense is praised for its robust dashboard creation capabilities, ability to handle large amounts of data efficiently, and positive return on investment (ROI). User feedback on MicroStrategy's deployment, setup, and implementation processes reveals varying timeframes, with some users reporting a three-month deployment period followed by an additional week for setup, while others accomplished both deployment and setup within a single week. Users appreciate Sisense's intuitive interface and powerful data visualization features. While both products have favorable customer service, Sisense stands out for its promptness, effectiveness, and willingness to go the extra mile. Sisense could benefit from further enhancements in user interface intuitiveness, data visualization customization options, and overall customer support. Users of MicroStrategy have expressed the need for enhancements in scalability, performance, the user interface. collaboration functionalities, and the available options for data visualization.
Initial Setup: The user reviews for MicroStrategy indicate varying timeframes for deployment, setup, and implementation. Some users spent three months on deployment and an additional week on setup, while others needed a week for both. The reviews for Sisense also mention different timeframes, with one user taking three months for deployment and an extra week for setup, and another user taking a week for both.
Features: MicroStrategy's valuable features include an intuitive interface, powerful data visualization, and seamless integration. Sisense offers an intuitive interface, robust dashboard creation, efficient data handling, and effortless data analysis and customization.
Room For Improvement: MicroStrategy users have requested improvements in scalability, performance, user interface, collaboration features, and data visualization options. Sisense users have identified the need for enhancements in user interface intuitiveness, data visualization customization, and customer support.
Pricing and ROIt: According to user experiences, MicroStrategy offers reasonable setup costs and flexible licensing arrangements. On the other hand, the experiences with Sisense's pricing, setup costs, and licensing are varied. Some users found Sisense's pricing and setup costs affordable, while others considered them high compared to similar products. MicroStrategy users reported positive ROI with valuable insights and enhanced decision-making capabilities. Sisense users found favorable ROI with efficient data visualization and informed decision-making, resulting in increased revenue and cost savings.
Customer Service: MicroStrategy excels in providing efficient assistance, prompt response, and helpful guidance. Users find their customer service team reliable, knowledgeable, and attentive. On the other hand, Sisense is praised for their responsiveness, willingness to resolve issues, and friendly support team.
"The most important feature is the way it handles ad hoc queries and provides formatted reports."
"I like that they're trying to incorporate Developer into Workstation and Desktop into Workstation, so you get the all-in-one encompassing, highly technical Developer Workstation where you can do the VI, you can do the Dossier."
"Tech support has been great, very responsive. We usually hear back within a day. We usually email them and that works out perfect. The right person always gets back to us."
"Dossiers are going to change the name of the game for us. We want to be able to have the executive committee go into a meeting and tell a story. We want them to tell us a story, not us."
"The architecture is very solid."
"The single stack solution will always be more profitable, scalable, and elastic for organizational needs."
"Workstation and Desktop on the client side will speed up some development activities."
"The solution is a very good enterprise tool with excellent enterprise functionality for security and user access. It also works perfectly in distribution, with everyone getting their own reports. It is very complex, so you can do whatever you want. If you want to make some data limitations, you can do it. I also like the internal in-memory engine with the Symantec layer. This makes the solution pretty powerful."
"Visually displaying data."
"It has allowed me to move my data to the cloud."
"We like that this solution allows us to use data cubes to set up specific visualizations."
"The solution's technical support team is good."
"The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards."
"A very simple setup: Easy to download, install, and updates are pain free."
"ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data."
"The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions."
"There are some challenges in our organization on how we store the data."
"We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures."
"Currently, the client view looks completely different depending on what you are building."
"MicroStrategy is not cloud native today and some of their APIs are a little limiting."
"I would like to see more Writeback capabilities that would allow our IT department not to be worried about the wild, Wild West of Writeback."
"MicroStrategy lacks that community support. You're either stuck figuring things out yourself or paying expensive fees to MicroStrategy consultants for help."
"MicroStrategy is dragging behind other tools on the self-service visualizations, like Tableau. I would rate Tableau as a 10. For the same visualizations, I would say MicroStrategy is an eight, maybe nine. They're still behind on the self-service visualizations,"
"It is performing well, but sometimes we have complex requirements and the performance decreases, and then we have to find another way to make it perform again. That is what you encounter when use the project, but that's inevitable because if we would have used another product, we would've had the same thing."
"Larger datasets will sometimes give a "Accumulated logs" error when trying to make minor changes. T"
"They should improve the filters to create downloaded data by moving them to the top of the dashboard."
"The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release."
"I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
"The administrative side of Sisense is a little cumbersome and confusing."
"At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed."
"I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes."
"This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution."
MicroStrategy is ranked 8th in BI (Business Intelligence) Tools with 156 reviews while Sisense is ranked 17th in BI (Business Intelligence) Tools with 39 reviews. MicroStrategy is rated 8.2, while Sisense is rated 8.8. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Sisense writes "Business intelligence solution that has improved automation and provided meaningful insights". MicroStrategy is most compared with Microsoft Power BI, Tableau, IBM Cognos, SAP BusinessObjects Business Intelligence Platform and Qlik Sense, whereas Sisense is most compared with Microsoft Power BI, Tableau, Apache Superset, Qlik Sense and Amazon QuickSight. See our MicroStrategy vs. Sisense report.
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