We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product currently seems to be a few steps ahead of the competition."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft's most valuable features are event management, correlation, and observability."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"We used it to create a custom anomaly detection data model to monitor the activity of our back-end services on an hourly basis relative to the past three months of activity."
"The integration is seamless with many devices and operating systems."
"It is very scalable."
"Splunk's advantage is its search capability. Its search is notably faster. With Splunk, I can search easily on keywords. That is great."
"Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
"It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query on Splunk. The resolution time is about the same, but it took longer to discover the issue with ArcSight. Our previous solution took about an hour or more, but Splunk can do it within a few minutes or an hour at most."
"If I need to integrate devices for logs, it is easier with Splunk. We can integrate different applications, network devices, and databases. It is also very rich in documents. It is the best."
"The search lookups are useful."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"You do need a lot of training and certification with this product."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
"The documentation is in definite need of improvement."
"While Splunkbase (the app repository) has a lot of great content, some apps are terribly old and could stand to be updated or purged."
"Splunk is more expensive than other solutions."
"The only thing which can be improved is that they are too subjective on whom their Splunk4Good initiative can be applied. They market it as you only need to be a nonprofit, but there is more to it."
"We will receive alerts only for the administrators and deployment servers, but not for all servers."
"It's costly."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and ScienceLogic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our Moogsoft vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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