We compared Nagios Core and PRTG Network Monitor across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity. PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability.
Room for Improvement: Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process. PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility.
Service and Support: Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base. PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support.
Ease of Deployment: Nagios Core's setup is generally seen as well-documented and straightforward. PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count.
Pricing: Nagios Core is free, but users may incur costs for installation and configuration. PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors.
ROI: Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution. Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support.
Comparison Results: Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough. PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support.
"We can manage the entire system across the network and troubleshoot the pain points."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"The most valuable feature of Nagios Core is the ability to check the availability of the server for network connectivity. Additionally, the interface is good."
"We use the product to monitor server applications."
"Dashboard provides monitor of total assets."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"We mostly use Nagios Core to integrate with Python and Bash Script."
"The initial setup is very simple."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"PRTG is integrated on Windows."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The installation is not that complex."
"The Wi-Fi side needs improvement."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"Nagios Core can improve the graphical interface, it would make things a little easier."
"The UI is a little outdated and graphics could be displayed in a better way."
"The initial setup process could be easier."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
"The user interface could be more interactive because it is pretty basic."
"The dashboard and monitoring features could be improved."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"PRTG's application monitoring sensor is not strong."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
"I would like the ability to monitor Cisco IRS devices."
Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Nagios Core is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Nagios Core is most compared with Zabbix, Nagios XI, Icinga, Centreon and Meraki Dashboard, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our Nagios Core vs. PRTG Network Monitor report.
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