We performed a comparison between SentinelOne Singularity Complete and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is lauded for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Netsurion delivers thorough and informative notifications and effectively identifies threats. Users praise its seamless incorporation of endpoint security measures. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer SentinelOne Singularity Complete to NetWitness XDR. SentinelOne Singularity Complete is praised for its reliability and effective threat detection and mitigation, while NetWitness XDR has issues with slow performance and configuration. SentinelOne customer service earned positive feedback, while NetWitness XDR users expressed mixed opinions regarding response time. Users generally considered the initial setup for SentinelOne Singularity Complete to be straightforward, while some users said deploying NetWitness XDR is a chore.
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"The integration, visibility, vulnerability management, and device identification are valuable."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"It is stable. We have been using it for some time, without any issues."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"The log correlation is good."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"This solution allows us to locate the malware in real-time."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature."
"It has good visibility features and it's straightforward."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"I find the application inventory feature to be extremely useful."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The product can scale."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"Just like in any solution, the price can always be cheaper."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"The web filtering solution needs to be improved because currently, it is very simple."
"RSA NetWitness Network could improve on integration with non-native application integration."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"The initial setup requires a high level of skill."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"The contamination feature could be improved."
"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."
"The adware and pop-up blockers have room for improvement."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"The learning curve was a little steep."
"I'd like to see us be able to take action on one platform for items such as security variation, security orchestration, automation, and response (SOAR)."
"Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives."
"All they need to do to improve it is for it to grow further. The hackers don't sleep. If the hackers don't sleep, the solution continually needs to be updated. They need to keep ahead of the hackers."
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NetWitness XDR is ranked 37th in Endpoint Detection and Response (EDR) with 15 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. NetWitness XDR is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, Vectra AI and Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our NetWitness XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Extended Detection and Response (XDR) vendors.
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