We performed a comparison between Omada Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspects of Omada Identity for me are the automation capabilities."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The administrative features and SoD are valuable."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"I appreciate all the support we receive from Omada."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Connector Xpress and Policy Xpress and the new interface."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Automated provisioning removes manual labor and manual provisioning."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"It offers a nice price. It's mid-range."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Word mining and risk campaigns are the most valuable features of this solution."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The reporting functions."
"The product works slowly while accessing cloud-native solutions."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Reporting could be improved."
"In the next release, there should be provisioning of your certifications."
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Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Omada Identity is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, One Identity Manager and SAP Identity Management, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager. See our Omada Identity vs. Symantec Identity Governance and Administration report.
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