We performed a comparison between OmniPeek and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"The reporting module is easy to configure."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"The installation is not that complex."
"The most valuable feature of this solution is being able to see things graphically."
"The initial setup is very simple."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The solution's automation has room for improvement."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I don't see a clear roadmap in the future for improving this software."
"The technical support could respond a little bit quicker."
"I would like to see network mapping."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"The technical support service should be improved."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
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OmniPeek is ranked 38th in Network Monitoring Software with 6 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. OmniPeek is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa and LogicMonitor, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our OmniPeek vs. PRTG Network Monitor report.
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