We performed a comparison between One Identity Active Roles and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features include auditing, dynamic grouping, and creating dynamic groups based on AD attributes."
"Instead of deleting accounts, we like the deprovision option so that we can reverse any accidental deletions. It also gives a higher level of quality control in terms of enforcing any number of variables, such as making sure that an account has a description entered before the account can be created. We can backtrack and know the history of it that way."
"It provides automatic provisioning/update/deprovisioning workflows from a source system to a target system."
"The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
"Because of Active Roles, we're able to synchronize on an even more regular basis. It enables us to provide even more information to the Active Directory, which helped us to group our users in a more consistent manner."
"With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems."
"It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool."
"The AD and AAD management features of this solution are really good... They offer added value by showing more fields such as password age and the statuses of some things that we normally wouldn't see."
"It has improved our user management. It is definitely streamlined."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Automated provisioning removes manual labor and manual provisioning."
"It offers a nice price. It's mid-range."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The scalability potential is there if a company needs to expand."
"The product is relatively easier to use than other identity management products."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there."
"For the AAD management feature, it needs to improve the objects that we can manage and the security."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"Most of the time it just works."
"The initial setup was quite easy, but it was time-consuming. It took about three months."
"The ability to send logs to a SIEM would be very beneficial."
"When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work. For example, there is a "Find" function that you need set up in a workflow to do some of the automation. It is not the easiest to get a result from those finds when you're trying to do that. In the MMC, they have a couple different types of workflows. In this particular case, we use their workflow functionality to find all of X within the environment, then if you find it, do X, Y, and Z. You can have multiple steps. When you do that search function within that workflow, it's really hard to find out, "Is my search working?" It would be nice if there was some feedback on the screen so you could see if your search is working properly within the workflow."
"There are some features that we think should be included in their next release. We think these things would take them to the next level: the ability to completely force or limit any dynamic group processing to specific servers, change-tracking reporting of virtual attributes, and the ability to use files as inputs to automation workloads. These things have also been talked about. Knowing them, they're probably working on them."
"The product works slowly while accessing cloud-native solutions."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The solution is not the best or the fastest available."
"In the next release, there should be provisioning of your certifications."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
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One Identity Active Roles is ranked 5th in User Provisioning Software with 17 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. One Identity Active Roles is rated 8.6, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of One Identity Active Roles writes "Single interface and workflows simplify AD and Azure AD management efficiency and security". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". One Identity Active Roles is most compared with Microsoft Entra ID, ManageEngine ADManager Plus, SailPoint Identity Security Cloud, One Identity Manager and Softerra Adaxes, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager. See our One Identity Active Roles vs. Symantec Identity Governance and Administration report.
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