OpenText ALM / Quality Center vs SmartBear TestComplete comparison

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8,832 views|3,763 comparisons
90% willing to recommend
SmartBear Logo
6,927 views|4,860 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText ALM / Quality Center and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText ALM / Quality Center vs. SmartBear TestComplete Report (Updated: July 2020).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Micro Focus ALM Quality Center is quite stable.""Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report.""Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects.""The integration with UFT is nice.""The initial setup is straightforward. It's not too hard to deploy.""Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.""By standardizing our template, we publish reports at the business unit level.""Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."

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"It allows us to test both desktop and web applications.""When compared to other tools, it is very simple.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""The ability to run a whole suite of tests automatically (which we did overnight).""Runs in different remote machines. We have multiple versions of the software being tested.""The product has many features.""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""Selenium integration."

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Cons
"The QA needs improvement.""Lacks sufficient plug-ins.""One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers.""The downside is that the Quality Center's only been available on Windows for years, but not on Mac.""The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to.""The performance could be faster.""Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress.""Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."

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"Increased performance with less memory and CPU usage.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""There could be API interfaces with this tool.""It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing).""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.""Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription.""We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."

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Pricing and Cost Advice
  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Top Answer:TestComplete has strong reporting capabilities. The reports they generate are really good.
    Top Answer:It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.
    Top Answer:Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests… more »
    Ranking
    Views
    8,832
    Comparisons
    3,763
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    7th
    Views
    6,927
    Comparisons
    4,860
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Also Known As
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization55%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise58%
    Large Enterprise35%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    OpenText ALM / Quality Center vs. SmartBear TestComplete
    July 2020
    Find out what your peers are saying about OpenText ALM / Quality Center vs. SmartBear TestComplete and other solutions. Updated: July 2020.
    772,649 professionals have used our research since 2012.

    OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. OpenText ALM / Quality Center is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our OpenText ALM / Quality Center vs. SmartBear TestComplete report.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.