We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"An SAP user can store documents directly into OpenText without a connector."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The tool's most valuable features are document storage, security, and compliance."
"Most of our customers are very fond of the upgraded smart user interface."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"The product provides flexibility in collaboration."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"Helps with document collaboration and workflow."
"The search feature is valuable."
"SharePoint is easy to collaborate with."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The solution should work better with partners and be more developer-friendly."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The solution's performance, stability, and consistency could be improved."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The tool's documentation is not proper and has missing information like steps."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"The product must provide more automation."
"The initial setup is complex and has room for improvement."
"No good process to import emails from several users into a single comprehensive SP repository."
"Processing data from multiple site collections is not easy as they reside in different databases."
"The limitations and boundaries must be extended."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Alfresco. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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