We performed a comparison between OpenText Intelligent Capture and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The tool is low code which saves you from a developer."
"Data extraction and auto-classification are great features."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The setup is medium complexity."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The Transformation Designer of KTA can be made better."
"Kofax should improve its handwritten extractions."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Lacks sufficient inbuilt features."
"Table line item extraction is not possible through Quick Capture."
OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. OpenText Intelligent Capture is rated 8.2, while Tungsten TotalAgility is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". OpenText Intelligent Capture is most compared with ABBYY Vantage, UiPath Document Understanding, IBM Datacap, HyperScience and Hyland Brainware, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, UiPath Document Understanding, Tungsten RPA, Hyland Brainware and IBM Datacap. See our OpenText Intelligent Capture vs. Tungsten TotalAgility report.
See our list of best Intelligent Document Processing (IDP) vendors.
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