We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has a simple setup. It can be up and running within hours."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"It can monitor over a 100 technologies with built-in solution templates."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Infrastructure monitoring is the most valuable feature."
"The most valuable feature of Prometheus is its ability to collect metrics."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The solution offers an easy way to install and scratch values."
"The dashboard is very valuable."
"The scalability of Prometheus is very good."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"They should provide more templates for new vendor devices."
"It should improve its integrations with various tools, especially service management tools."
"More out of the box Cloud integration and capabilities."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"The interface is not particularly user-friendly and that could be improved."
"The query language in Prometheus is an area of concern where improvements are required."
"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"Its documentation could be clearer to understand."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and Grafana, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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