We performed a comparison between Oracle Fusion Service and Siebel Contact Center based on real PeerSpot user reviews.
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Oracle Fusion Service is ranked 10th in CRM with 30 reviews while Siebel Contact Center is ranked 10th in Contact Center Platforms. Oracle Fusion Service is rated 8.6, while Siebel Contact Center is rated 0.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Sales Creatio and Salesforce Service Cloud, whereas Siebel Contact Center is most compared with Amazon Connect.
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