We performed a comparison between Oracle HCM Cloud and SmartRecruiters based on real PeerSpot user reviews.
Find out in this report how the two Talent Acquisition solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has localized the payroll which is a good thing."
"All the features are good."
"It is a configurable, scalable solution."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."
"The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
"The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules."
"The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization, along with talent management."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"The most valuable feature is the way that they've set it up for collaboration."
"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."
"The candidate experience was better because the whole process was there."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"Cloud learning can be improved."
"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."
"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."
"From the feedback that I get, the functional side of the payroll could be improved."
"I would like to see more direct access for both human resources and employees without so many screens to navigate."
"We're not receiving the proper support."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"The solution's reporting feature could be improved because it is not very strong."
"We ran into some serious issues related to language barriers."
"SmartRecruiters' on-click application process could be better."
Oracle HCM Cloud is ranked 3rd in Talent Acquisition with 64 reviews while SmartRecruiters is ranked 9th in Talent Acquisition with 15 reviews. Oracle HCM Cloud is rated 7.8, while SmartRecruiters is rated 8.2. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and Oracle Payroll, whereas SmartRecruiters is most compared with Workday, SAP SuccessFactors, Greenhouse and Zoho Recruit. See our Oracle HCM Cloud vs. SmartRecruiters report.
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