We performed a comparison between Prisma Access by Palo Alto Networks and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"It is a stable solution."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"Lacks a hybrid model which has API plus in-line security."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Users report application access or latency issues with Zscaler Private Access."
"There is some issue while accessing the portal. It takes too long."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"It's an expensive solution."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"The DX layer could be better if it had improved visibility."
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Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 58 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps, whereas Zscaler Zero Trust Exchange is most compared with Cato SASE Cloud Platform, Axis Security, Cloudflare Access, Cisco AnyConnect Secure Mobility Client and Perimeter 81.
See our list of best ZTNA as a Service vendors and best Secure Access Service Edge (SASE) vendors.
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