We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A one-stop shop for email protection"
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The most valuable feature is the option to edit the inbound security."
"The stability is very good."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The anti-spam features are excellent on the email firewalls."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"The feature that I like the best is the fingerprinting concept."
"The cloud-based interface is very user-friendly."
"The solution is stable and the performance is good."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"It is a solid and stable product."
"The anti-malware and spam features are valuable."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The product's deployment is complex and requires technical knowledge."
"The solution could lower its price."
"The high cost of the product is an area of concern where improvements are required."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The product must improve the user dashboards."
"The solution takes up a lot of memory."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Microsoft Defender for Office 365 and Sophos Email. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
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