We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For the price, the features included with Microsoft are appealing."
"The most valuable feature is the UEM capabilities."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The performance of Microsoft Intune is good."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"There is ease of use, and its pricing was a driving factor."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation."
"The initial setup is easy and takes a few hours to complete."
"We can manage all the configuration consistency between all our servers."
"Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."
"The most valuable features of Red Hat Ansible Automation Platform are the agentless platform and writing the code is simple using the Yaml computer language."
"I like being able to control multiple systems and push out updates quickly with just a couple of clicks of a button and commands. I like the automation because it is a time saver."
"I like the inventory management. It's a very nice, simple, concise way to keep all that data together. And the API allows us to use it even for things that are not Ansible."
"When you have an enterprise-level number of network devices, the ability to quickly push out security updates to thousands of devices is the biggest thing"
"The solution could improve by having better integration with Apple."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"The initial setup is a little bit complex."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"They need to integrate more with security options."
"The solution could improve its flexibility."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"Sometimes the information is not as real time as it's supposed to be."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"When you set up Playbooks, I may have one version of the Playbook, but another member of the team may have a different vision, and we will not know which version is correct. We want to have one central repository for managing the different versions of Playbooks, so we can have better collaboration among team members. This is our use case for using Git version control."
"Because Ansible is establishing SSH sessions to perform tasks, there is a limit on scalability."
"The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."
"In Community, there's a lot of effort towards testing, standardizing, and testing for module development to role development, which is why Molecule is now becoming real. Same thing with Zuul, which we are starting to implement. Zulu tests out modules from third-party sources, like ourselves, and verifies that the modules work before they are committed to the code. Currently, Ansible can't do this with all the modules out there."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
"At this time, I do not have anything to improve. What we struggle with is the knowledge base, but that is more about us having to go and find it and learn the platform on our own rather than an actual Ansible issue."
"Accessibility. Ansible uses a CLI by default. Those accustomed to it can find their way and adopt the YAML files easily over time. But, some users are more comfortable using UIs..."
"The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
More Quest KACE Systems Management Pricing and Cost Advice →
More Red Hat Ansible Automation Platform Pricing and Cost Advice →
Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 59 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Its agentless, making the deployment fast and easy". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
