We performed a comparison between SEEBURGER Business Integration Suite and WSO2 API Manager based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."
"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"Mapping Designer provides excellent flexibility."
"The product is easy to use."
"The scalability is fine for our purposes."
"It's a good product."
"The main feature — the publication of the API, the management section — is great in general."
"Yes WSO2 API Manager is scalable"
"The solution is open-source."
"It is possible to scale up and scale down with the solution...I can say that I have not seen any issues related to scalability."
"WSO2 API Manager has a user-friendly model."
"I would like there to be a feature that could handle the limited server."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"I would've liked, from day one, to learn how to do my own mapping. That would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"Integration is an area that needs to be improved."
"The professional support and licensing aspects of WSO have been a challenge."
"Based on our recent large scaling project, the latency needs to be improved."
"We had some problems with the reverse proxy not being able to invoke fully qualified domain names, so we have to build some custom scripts to solve this issue."
"For fresh graduates and engineers, the setup process can be very difficult."
"I can say that user management is not really flexible. So, if I want to create 1,000 store users, I can't do it as a publisher. You have to register as a store user using the store URL."
"I think they could greatly improve the general UX with their solutions."
"The initial setup can be difficult."
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SEEBURGER Business Integration Suite is ranked 20th in API Management with 37 reviews while WSO2 API Manager is ranked 8th in API Management with 33 reviews. SEEBURGER Business Integration Suite is rated 8.4, while WSO2 API Manager is rated 8.0. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of WSO2 API Manager writes "Reliable with good capabilities and good support". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas WSO2 API Manager is most compared with Apigee, Kong Gateway Enterprise, Amazon API Gateway, Apache APISIX and Microsoft Azure API Management. See our SEEBURGER Business Integration Suite vs. WSO2 API Manager report.
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