We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We've found the technical support to be helpful."
"The most valuable feature is that it is easy to administer."
"Configuration could not be made any easier."
"So far, the solution has been problem-free."
"The stability, overall, is excellent. I haven't had a problem in the last two years."
"It allows me to easily connect with more than forty-five remote sites and more than fifty remote users between IPsec and SSL VPN, applying the web filter and application filter to ensure a secure connection."
"What I like about the solution is the ease of use."
"It's easy to use."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"After a proper implementation, the maintenance is very low."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"Tech support is good."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The most valuable feature of the solution is SWG traffic."
"We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work."
"I would like them to move from the Classic Load Balancer to the Network Load Balancer. This would make it easier to do certain things with Amazon. They are able to do some enhancements with Network Load Balancer that they are unable to do with Classic Load Balancer."
"Support for IKEv2 is needed in this solution."
"As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic"
"Sophos UTM's internet security could be better."
"We need to speed up the support."
"The reporting could be a lot better."
"There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"Cloud App’s database should be improved."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Zscaler Internet Access could improve by adding a VPN feature."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Technical support could be better."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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