We compared Sophos XG and Sophos XGS based on our user's reviews in several parameters.
These include the need for more intuitive user-friendliness, clearer interface, enhanced stability, and improved alert management. Users suggested improvements such as easier navigation, better display of options, and more efficient alert handling. Some users also reported occasional performance issues and system crashes, indicating areas that can be refined for a more reliable user experience.
Features: Sophos XG is known for its advanced threat protection capabilities, seamless integration with security tools, and exceptional technical support, while Sophos XGS focuses on robust security measures, comprehensive network visibility, and efficient performance.
Pricing and ROI: The setup cost for Sophos XG product varies depending on user feedback. Customers have emphasized the overall cost of implementation, the initial investment required, and the licensing arrangements. On the other hand, feedback on Sophos XGS suggests that some users find the product competitively priced and of good value, but there are concerns about significant setup costs and complexities in licensing. Experiences with setup costs differ among users for both products., The Sophos XG product offers positive ROI with its effective protection and simplified network management. On the other hand, Sophos XGS provides a significant increase in ROI by improving security infrastructure and streamlining security operations.
Room for Improvement: Sophos XG has room for improvement in user-friendliness, interface clarity, and stability. Users desire more intuitive navigation, clearer options, and improved alert handling. Performance issues and system crashes are also a concern. Meanwhile, there are areas of opportunity for improvement in Sophos XGS according to user feedback.
Deployment and customer support: The reviews for Sophos XG and Sophos XGS show that the duration required for deployment, setup, and implementation phases varies among users. Some users reported longer deployment duration for XG compared to XGS, while others mentioned similar timeframes for both products. Context is important in understanding the differences., Users have reported positive experiences with the customer service and support provided by both Sophos XG and Sophos XGS. They appreciate the expertise, prompt responsiveness, and willingness to address concerns shown by both teams.
The summary above is based on 79 interviews we conducted recently with Sophos XG and Sophos XGS users. To access the review's full transcripts, download our report.
"The dashboard I have found the most valuable in Fortinet FortiGate."
"I think that the UTM features are the most value, as it truly protects my infrastructure."
"The most valuable feature is the policy routing and application control."
"The email protection and VPN features are the most valuable."
"It is very flexible to use."
"The most valuable features are the possibility of having one fabric for switching on security."
"Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"The flexibility and ease of configuration are the most valuable features."
"The solution has good performance and is easy to use."
"The solution seems pretty stable. We've had no issues so far."
"The product is very easy to explore. It has a very good layout."
"The initial setup is pretty simple."
"The valuable features of this solution are the VPN, load balancer, and the QoS for splitting the ISP band."
"The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports."
"The installation is easy. There is a wizard that can be used for a single connection making it simple and if you have multiple connections you can configure it manually."
"I like the functionality and the user interface."
"Spam filtering is what I love most about XGS."
"The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall."
"The threat intelligence capabilities of the tool are good."
"The initial setup is straightforward."
"All the features are valuable, in my opinion, but for us the most important features are the network security, application control, and web server protection. Sophos Sandstorm is another good feature off the top of my head."
"The VPN is the best feature."
"The initial setup is straightforward."
"XGS' most valuable feature is ransomware protection."
"They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."
"I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"There could be more integration between the logging and analytical platforms to make it more seamless and integrated."
"At first glance, the interface for the device is very confusing."
"The user interface could be improved to make it less confusing and easier to set up."
"A lack of integration between our data centers."
"Difficult to add or define, and not that easy to configure and manage."
"The pricing has gotten much higher."
"There's an IP address delivery for our VPN client and a limited range of IP addresses. So this is a problem in the latest firmware release, but rather than using homework scenarios, we need a lot of VPN clients."
"All of the options should be available when I renew my subscription for the year. As it is now, there are some limitations."
"It is already secure but it could be better in terms of other breaches that may occur."
"They need to improve the SD-WAN feature."
"The MTR feature needs enhancing."
"SD-WAN can be improved."
"For the standard end user, self-based training is necessary. When you get into the Sophos XG firewall and try to start creating NAT rules, it can be a little cumbersome for a novice. It's pretty easy once you know how to do it, but it will be hard for anybody who doesn't have experience."
"Sophos XGS could be improved by adding a built-in hyper-converged solution."
"Sometimes, we haven't received proper support. They couldn't find the solutions that we required. One thing that we need is an NTP server facility. The Sophos XGS device does not have this capacity or this feature."
"There are issues with some designs being able to work on high availability."
"Reporting could be improved. The structure could be better because most of the reports aren't detailed."
"In future releases, this solution could have more graphical elements on the dashboard to make it easier to understand."
"Sophos XGS could improve by having better integration with Active Directory."
"In version 18 of Sophos XGS, the log details are not very good. However, in version 19 they are more detailed. The Fortinet FortiGate has better detail overall compared to Sophos XGS. They provide updates to the solution frequently, but they do not fix the problems that exist."
"The solution could improve inspection processes and troubleshooting for VPNs because this area is very weak."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Sophos XGS is ranked 17th in Firewalls with 59 reviews. Sophos XG is rated 8.2, while Sophos XGS is rated 7.8. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Sophos XGS writes "Easy to use, simple to learn, and offers great reporting". Sophos XG is most compared with Netgate pfSense, OPNsense, SonicWall TZ, Meraki MX and Sophos UTM, whereas Sophos XGS is most compared with OPNsense, Netgate pfSense, WatchGuard Firebox, Palo Alto Networks NG Firewalls and Meraki MX. See our Sophos XG vs. Sophos XGS report.
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