We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"It's fairly easy to set up."
"The company provides excellent service."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"ThousandEyes gives companies better visibility."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"The threshold alerting is the most valuable feature."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The documentation is very good."
"WhatsUp Gold is very easy to deploy."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"This is a good, stable network monitoring solution for devices."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Presently, it lacks the ability to integrate with other Cisco products."
"They only offer synthetic requests."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It might be practical to extend monitoring capabilities to include network devices"
"There is room for improvement in terms of customization and user-friendliness."
"It would be nice if the solution covered other areas like server monitoring."
"I would like the product to offer more agility."
"It's an expensive solution."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Regional product team support is not very good."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"You have to invest a few days to become an expert in this solution."
"The interface needs some work."
"Importing the maps and being able to customize them could be easier."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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