We performed a comparison between Tricentis qTest and Zephyr Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"UI and UX are pretty easy to understand without much of a problem."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"It has integration with test automation tools."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"Zephyr Enterprise is a stable solution."
"The solution does its job well."
"We use the solution for test case management."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Zephyr Enterprise needs to redesign the reporting."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. Tricentis qTest is rated 8.4, while Zephyr Enterprise is rated 7.8. The top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, TestRail, TFS and Panaya Test Dynamix, whereas Zephyr Enterprise is most compared with OpenText ALM / Quality Center, TestRail, Tricentis Tosca, Adaptavist Test Management for Jira and TFS. See our Tricentis qTest vs. Zephyr Enterprise report.
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