We performed a comparison between Xref and Zoho Recruit based on real PeerSpot user reviews.
Find out what your peers are saying about SmartRecruiters, Zoho, Greenhouse and others in Applicant Tracking and Recruiting Software."It is often quicker than playing phone tag, which happens a lot when you're doing reference check. Anyone that has done them before knows that they can turn into weeks of playing phone tag."
"The pricing seems to be very reasonable."
"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."
"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."
"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."
"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."
"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."
"The solution is secure and also very user friendly."
"The installation process isn't very complicated."
"It would be great to have a defense industry security check option. To be compliant, we have to have a different tool for that."
"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."
"There's a bit of a learning curve."
"Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages."
"No ability to automatically update details."
"There is a limit to the number of lines you can extract."
"The pricing could be a bit more reasonable."
"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."
"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."
Earn 20 points
Xref is ranked 22nd in Applicant Tracking and Recruiting Software while Zoho Recruit is ranked 2nd in Applicant Tracking and Recruiting Software with 11 reviews. Xref is rated 9.0, while Zoho Recruit is rated 7.8. The top reviewer of Xref writes "Helps improve turnaround times and flags suspicious activity". On the other hand, the top reviewer of Zoho Recruit writes "An all-in-one Applicant Tracking System (ATS) with a useful mass customization feature and good customer service". Xref is most compared with , whereas Zoho Recruit is most compared with SmartRecruiters.
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