Managing Director at Matlala Group
Reseller
They started their cloud journey a lot sooner than other solutions
Pros and Cons
  • "I like how Veeam intuitively integrates with Zerto."
  • "Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."

What is most valuable?

I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.

What needs improvement?

Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam.  However, both are easy to use. 

The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying. 

One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.

For how long have I used the solution?

I've been using Veeam Backup for about 10 years.

What do I think about the stability of the solution?

For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.

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How are customer service and support?

Veeam's support is international and quite responsive.

What other advice do I have?

I give Veeam Backup Replication eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT Manager at OceanWeb Ltd
Real User
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
  • "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
  • "It is always nice to get products cheaper."

What is our primary use case?

We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.

What is most valuable?

Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.

In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.

What needs improvement?

It is always nice to get products cheaper.

For how long have I used the solution?

We have been dealing with this solution for maybe five years.

What do I think about the stability of the solution?

It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.

How are customer service and support?

We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.

How was the initial setup?

It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.

What's my experience with pricing, setup cost, and licensing?

It is always nice to get products cheaper. 

Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.

What other advice do I have?

I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.

I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Veeam Backup & Replication
May 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.
Director at a printing company with 11-50 employees
Real User
Provides automated recovery verification for both backups and replicas
Pros and Cons
  • "It's relatively easy to use and the ability to recover in a short period of time has been great."
  • "Even though the speed has improved over the years, I think that there are some instances where it still takes a while."

What is our primary use case?

I'm actually a consultant, so I deploy it for my customers — quite a few of them.

Our clients are partly interested in backing up their application servers and their environment — that's the first priority. Some of our clients have gone a bit further into remote disaster recovery, off-site disaster recovery. They replicate to another location for those purposes.

Our clients are small to medium-sized companies.

What is most valuable?

There are a few of them. It's relatively easy to use and the ability to recover in a short period of time has been great — I think that works quite well. I've compared Veeam with other products and to me, it works the best of the lot.

What needs improvement?

Even though the speed has improved over the years, I think that there are some instances where it still takes a while. In some cases, we have experienced fluctuations in performance. For example, yesterday we performed a synthetic full backup. Normally, this takes less than 90 minutes, but other times, it takes well more than six hours to get 40% of the way.

Other than that, I find that it does what is expected and maybe a bit more. I also don't think that I've really tapped into all of the features of it as yet.

For how long have I used the solution?

I have been using Veeam Backup & Replication for roughly 10 years.

What do I think about the stability of the solution?

Veeam Backup & Replication is very stable.

What do I think about the scalability of the solution?

As I mentioned earlier, I have not really investigated all of the features, and one of them is potentially more scalability than anything else. Regarding what little I have done so far, it seems to be pretty scalable. I do have a couple of projects in the works that I'm going to push out a bit more, so I won't be able to give a fair assessment until I have gone through those projects.

How are customer service and technical support?

I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think they're very satisfactory overall.

I think that the support resources are adequate. They're pretty good, actually. At the moment, I can't think of anything in terms of technical support and the community support that is lacking.

How was the initial setup?

The initial setup is straightforward. There were no major issues. Well, there was one issue, but that was with an older version of it. For some reason, it would not work on a machine that was part of a domain, but I got that sorted out using a later version of the software.

What about the implementation team?

Regarding deployment, I was able to install the software myself. I had it up and running in a couple of days. We went through a period of more than a week to ensure that the backups were being done properly, were being finished properly. I would say within a couple of weeks it settled down and it's been working fine since then. 

In terms of deployment, it usually takes one person. I installed it with a colleague — we're both Veeam certified, so that helps. From the point of view of the end-users, they seemed to grasp it pretty readily. At every institution, there are one or two people that are needed to maintain it — that's it. As I said, it's stable and relatively simple to use. My customers are satisfied with it.

Which other solutions did I evaluate?

Some of our clients were using solutions like Arc-Serv, Backup Exec. There are a couple of clients who actually evaluated NAKIVO and Veeam a few years ago. There was one client that was comparing Commvault to Veeam. They eventually went with Commvault, but a lot of that has to do with the support of AS400 symbols. They were able to manage their backup costs and a number of different environments using Commvault.

A number of my clients moved from physical machines to virtual ones. They were using primarily Arc-Serv and Veritas Backup Exec, which proved to be a bit inadequate for new virtual environments. It was never seamless. It was never as straightforward as you would have liked. With NAKIVO, we found that it tended to be easier to deal with. Still, even though one of our customers did go with NAKIVO, after a couple of years, they actually moved onto Veeam.

What other advice do I have?

I would absolutely recommend this solution to others.

I've been using it for a number of years and the bottom line is — it works very well and is simple to use. Within an hour or two, my customers are comfortable enough to be able to create their jobs and monitor job progress, etc. If it works for them, it works for me.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user159822 - PeerSpot reviewer
Principal Technology Manager at a financial services firm with 1,001-5,000 employees
Real User
Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.

What is most valuable?

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

How has it helped my organization?

Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

What needs improvement?

Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

For how long have I used the solution?

Over 7 years now - Since ver 6.

What was my experience with deployment of the solution?

No - You can have this up and ready in less than half a day.

What do I think about the stability of the solution?

Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.

What do I think about the scalability of the solution?

Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.

How are customer service and technical support?

Customer Service:

I've not really had to deal with Customer service.

Technical Support:

Again not really had to deal with technical support.

Which solution did I use previously and why did I switch?

Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.

How was the initial setup?

Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.

What about the implementation team?

I have implemented many times with an in house team.

What's my experience with pricing, setup cost, and licensing?

I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.

What other advice do I have?

It's the only solution for an enterprise Virtual environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Lead Infrastructure Architect at ThinkON
Real User
ExpertTop 5
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
  • "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
  • "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."

What is our primary use case?

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

How has it helped my organization?

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

What is most valuable?

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

What needs improvement?

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

Stability has always been the best part of Veeam and never has there been an issue with this.

What do I think about the scalability of the solution?

The scalability of Veeam is endless depending on your needs and there were no issues for us.

How are customer service and support?

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

How was the initial setup?

The initial setup was very straightforward and there never seems to be issues with Veeam.

What about the implementation team?

We completed the implementation in-house using local resources.

What was our ROI?

ROI has been about six months.

What's my experience with pricing, setup cost, and licensing?

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

Which other solutions did I evaluate?

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

What other advice do I have?

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Shane Slosar - PeerSpot reviewer
Shane SlosarCorporate Account Executive
Vendor

Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com

See all 5 comments
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Real User
Top 10
Has a straightforward backup process
Pros and Cons
  • "Instant Backup is an useful feature."
  • "It is efficient but can improve security-wise."

What is our primary use case?

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

How has it helped my organization?

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

What is most valuable?

Instant Recovery is an useful feature.

What needs improvement?

It is efficient but can improve security-wise. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for the last three years. 

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

The support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

What's my experience with pricing, setup cost, and licensing?

It is not expensive and I would rate it five out of ten.

Which other solutions did I evaluate?

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

What other advice do I have?

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Masood Hussain - PeerSpot reviewer
System Administrator at Hidada
Real User
Easy to use, good support, and reliable
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is the ease of use."
  • "Veeam Backup & Replication could improve by making it more user-friendly."

What is our primary use case?

We are using Veeam Backup & Replication for backing data, such as our databases and VMs.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is the ease of use.

What needs improvement?

Veeam Backup & Replication could improve by making it more user-friendly.

For how long have I used the solution?

I have been using Veeam Backup & Replication for almost one year.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solutions.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication to be scalable.

We have one person using the solution in our company and they are doing the backup of our data. We plan to increase usage near the end of the year.

How are customer service and support?

The technical support from Veeam is good.

Which solution did I use previously and why did I switch?

We previously used Veritas NetBackup but it was having some issues and it is almost at its end of life. We moved to Veeam Backup Replication.

How was the initial setup?

The initial setup was easy, and the whole process took two to three days.

What about the implementation team?

We did the implementation of Veeam Backup & Replication ourselves. We only use one person for the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay for the license of Veeam Backup Replication on an annual basis. The cost of the license is approximately 70,000 rials. The support and maintenance are included in the price.

What other advice do I have?

My advice to others is Veeam Backup Replication is a good solution.

I rate Veeam Backup & Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at a consultancy with 1,001-5,000 employees
Real User
Useful snapshot and replication features, but not recommended for large enterprises
Pros and Cons
  • "It is a stable product with useful snapshot and replication features."
  • "The VMotion feature is not reliable enough to ensure a successful migration operation."

What is our primary use case?

It's used to replicate the production environment from the primary side to the backup, or between two data centres.

What is most valuable?

The most important are the snapshot and the replication features. VMotion for replication of the production is useful, but it's not really important. We don't use these features every day.

What needs improvement?

I'd like to have this kind of solution, but in the Cloud environment. I think there are other solutions that address the same requirements, like Commvault, which can be used easily in AWS on the S3 environment.

This VMotion feature is not mastered by any expert and we don't use it for replication. If we are migrating and relocating the primary site to another site, we do it in two steps. So at the primary site, we switch it with the backup and then vice versa. We then relocate it to another site. When we wanted to use VMotion to make the switch from the primary site to the backup site, there were some difficulties with it. It's not reliable enough to be 100% sure that there will be no failure in the operation.

For how long have I used the solution?

I have been using it for eight months.

What do I think about the stability of the solution?

Once it's in place, the product is stable.

What do I think about the scalability of the solution?

I don't haven't enough knowledge about that yet because I've only been using it for eight months. We haven't had enough transaction volume yet.

How are customer service and support?

With this solution, I have an integrator helping me with all the infrastructure. I rely a lot on these experts because they know the solution very well.

How was the initial setup?

It was quite difficult to put this solution in place and I don't think we use all the features, like VMotion. 

What other advice do I have?

I would rate this solution a five out of ten. 

VM is suited for small and medium enterprises. In big enterprises with a complex IT infrastructure, the solution is not suitable. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.