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Shared Inbox solutions market share

As of June 2024, in the Shared Inbox category, the market share of Drag App is 30.0% and it increased by Infinity% compared to the previous year. The market share of Help Scout is 20.0% and it decreased by 46.7% compared to the previous year. The market share of Missive is 10.0% and it increased by Infinity% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Shared Inbox

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#1 Ranked
Drag App
Sure, it’s a shared inbox. But it also has boards, and a whole bunch of collaboration, productivity, and workflow tools – so you can take care of all the important things from one place – Gmail.
42
Total Views
29
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Help Scout
Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.
57
Total Views
25
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Missive
We redesigned the inbox with a business-first collaborative experience in mind.With Missive, teams focus on growing their business.
37
Total Views
28
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Helpwise
Shared Inbox & Shared Email for growing teams. Make it easier for your teams to easily manage and reply to customer emails without sharing email logins. Track performance of your support, sales, finance, HR and other teams.
27
Total Views
21
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Hiver
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.
89
Total Views
16
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Front
Front is a customer communication hub. It makes collaboration easy and information accessible to keep your team focused on what’s meaningful: building customer relationships one conversation at a time.
55
Total Views
11
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Helpmonks
Save time and money with our email management system. We unified shared mailbox, live chat, knowledge base software, CRM, email marketing tools, and marketing automation tools to help your business succeed.
14
Total Views
8
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Whelp
AI-based omnichannel shared inbox for customer support over Voice, Email, Live Chat, SMS, and WhatsApp.
17
Total Views
5
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ClientFlow
ClientFlow gets your personal email conversations, your team's group email conversations and client communication on a single shared platform where every mail is owned up and is responded to.
8
Total Views
1
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Kayako
Kayako is a powerful customer service and support platform that gives your team the tools they need to communicate with customers across live chat, email, facebook and twitter.
1
Review
101
Total Views
2
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Related categories

Help Desk Software
Customer Communications Management (CCM)
Cloud Email
Email Applications
Email Security
Virtual Meetings

Popular comparisons

Help Scout vs. Helpwise
Drag App vs. Missive
Hiver vs. Whelp

Shared Inbox Q&As

Read answers to top Shared Inbox questions. 772,649 professionals have gotten help from our community of experts.
Nov 5, 2023
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Sep 22, 2023
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Best Shared Inbox Solutions
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