We performed a comparison between Aruba Wireless and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out what your peers are saying about HPE Aruba Networking, Cisco, Ruckus and others in Wireless LAN."The simplicity is great."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The solution is pretty generic and easy to use."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is stable."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"You can easily monitor, manage, and cover all your IT equipment."
"Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%."
"Reasonably priced and great for small to medium size organizations."
"The cost is pretty good. It's what draws in the clients."
"With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one."
"We were able to increase capacity very easily."
"The most useful feature of this product is the configuration that allows us to have several areas covered with one unit."
"The user interface is great."
"Basic initial setup is very easy when it comes to a new user on-premise."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"Everything can be seen from the dashboard."
"The dashboards are great and the user interface is quite intuitive."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"This solution's most valuable feature is its short deployment time."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"I need a bit more time with it before criticizing the features."
"The price could be better."
"The pricing is very high in the Indian market."
"The pricing should be made cheaper."
"If you want to do more specific stuff, it's a bit limited."
"The management system would be better if it were more polished, if it had a better interface like, for example, Meraki"
"Aruba is missing some features that are available in other solutions, such as the email notifications. It's a bit complex to configure the notification part. Mainly I'm talking about the rogue WiFi detection. This email notification is crucial for us, but it isn't possible to configure with the built-in software. You need something else, like an external system log collector or another Aruba software. These notifications are essential in hospitality for PCI compliance. My colleagues in famous luxury hotel chains need that report."
"Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. Considering that you have to pay yearly for support, I expect a higher level of support."
"I believe that Aruba's support could be improved."
"They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications."
"There needs to be better visibility on the day-to-day monitoring."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The console is difficult to use. The firewall settings could be improved."
"Lacks cyber asset tracking."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"The solution's performance needs to be enhanced because of a very high delay."
"The managing of switches within this solution could be improved."
"Their firewall configuration gets funky and it can be difficult to understand."
"I would like to see a remote phone application for monitoring APs when on the road."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Aruba Wireless is rated 8.4, while ExtremeCloud IQ is rated 8.8. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Huawei Wireless, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Cisco DNA Center and Ruckus Wireless.
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I suggest Aruba. We've considered the same upgrade (APs + Switches) and I've settled with Aruba.
Aruba 505,515 (or other models) depends on the number of users and the area you want to cover.
Regarding switches, from what I could see, there isn't much difference though my experience is for Cisco so far. I haven't used Aruba switches to judge.
Aruba APs are very flexible: you can operate them in 3 modes: controller-less (Instant) where 1 AP acts as the controller for the others, with the on-prem controller, and cloud controller (similar to Meraki). depending on budget, you can go with a cloud controller (very affordable pricing in our region). then upgrade to an on-prem controller 1-3 years later to split the project budget.
Cisco isn't as flexible: you can either go with the controller-less solution, or on-prem controller if you buy the Cisco Catalyst APs or go with the Meraki cloud-only solution. But you can't migrate the solutions after buying them. As @Michael Fulton said: "Merakis are worthless without the subscriptions as you can't manage them".
I have also heard it from several people: Aruba is much better in wireless. Though, honestly, I haven't tried both solutions for myself to give any feedback (Currently, we have 802.11n APs from Cisco).
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them.
Do you have experience with any of these brands? If so, based on your experience would you use that brand again?
Also what other equipment do you have on your network? Firewall? Router? APs? Security (Cameras, door locks etc.)? Are there any functions with one of these brands of switches that would enhance the products you already have? Sometimes you get more bang for your buck by sticking with the same manufacture as they will have features on different products that work together well or feed off of each other.
If all of that comes down to the same three brands still, then look at performance claims, features sets, cost.
We have the Meraki AP's and I like the cloud management portion of them. But if you don't renew with them to use the cloud then the AP's are worthless as the require the cloud management. But it is nice to have that central, visual representation and central management feature Meraki has to offer. I don't know if Extreme Networks or Aruba has that.
STAY AWAY from Arista Mojo
Most of the Wi-Fi properties come embedded in the chipset. So, there is not too much difference between different brand APs.
If you are redoing your Wi-Fi infrastructure because of new technologies (such as Wi-Fi 6), fine. If you are redoing it because of a bad user experience, then you should investigate possibilities of AP misplacement or AP configuration.
Cisco Meraki is cloud-controlled. If you are thinking about an on-prem Wi-Fi controller, you should concentrate on Aruba or Cisco Catalyst 900 series.
As far as I know, Aruba 515 has
- 4x4:4 antenna for 5 GHz
- 2x2:2 antenna for 2.4 GHz
Cisco, on the other hand, has either
- 2x2:2 antenna for both bands (9105 model) or
- 4x4:4 antenna for both bands (9115 model)
Of course, whether this difference in antennas will have any impact will depend on the client devices and whether they have matching antennas and whether they also have Wi-Fi 6 technology.
If you really want a differentiating factor, you should consider Ruckus Wireless.
Ruckus Wireless APs have;
- Adaptive antenna technology (called BeamFlex). This technology analyses different paths to reach the client and electronically turns itself to a directional antenna, choosing the path that gives the best performance to reach each specific client. If the client is mobile or if the environment changes (such as a warehouse) the selection of paths/direction also changes instantly.
Transmitting in a directional way allows a good Signal-to-Noise Ratio and also causes less interference for other nearby APs outside the path of the directional transmission.
- ChannelFly technology. This technology chooses the best channel based on performance rather than background scanning for noise.
- Polarization Diversity. This technology allows the clients not to lose signal strength when held at different angles (important for mobile devices such as tablets and telephones).
- Better receive sensitivity compared to the competitors.
None of the other brands have the features listed above.
To summarize:
- Features embedded in the chipset, and dumb antennas don't make any difference.
- Adaptive antenna and polarization diversity make a big difference.
I have Extreme and chose them years ago when they were Aerohive for one reason PPSK they are still the only company that has this. I put out a bid this year and was ready to forklift my entire extreme system because of their outrageous maintenance costs Aruba had a great maintenance cost but to achieve what I needed I would have to purchase clearpass an excellent product I might add. TCO for Aruba was about 10% of my original Extreme quote. The bid for extreme came in and they had dropped the maintenance cost to 10% of the original cost for 5 years. I would like to have purchased Aruba but I have 125 Extreme WAPs deployed so the cost of Aruba forklift would have been higher and the need to retrain techs on how to configure Aruba is now not an issue. If I was doing a system from scratch I would choose Aruba hands down for their service, price and ease of use. I have a full Aruba network of routers and switches as well as all HP printers so it would have been a good fit. I must add this is based on educational prices I am the network Engineer for a residential High School ASMSA. Your prices may vary. I have heard from other extreme users that their support is not what it was when Aerohive was a stand alone company, I have a very knowledgeable vendor so I rarely have to contact Extreme.