We performed a comparison between SOTI MobiControl and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support of Microsoft Intune is good."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Intune's unified endpoint management platform is invaluable."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"Remote Wipe and Autopilot is one of the best features."
"Maturity makes it a stable product."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"It helps in enrolling, managing, and relocating the devices quickly."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"The remote control we have helps us a lot."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"The most valuable features are the ones that control the leaking."
"It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD."
"The solution has very good documentation."
"The platform makes the mobile device management process straightforward to handle."
"The most valuable feature of VMware Workspace ONE is its reliability."
"It needs incorporation of Knox, ZeroTouch, etc."
"The initial setup is a little bit complex."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Intune does not provide real-time visibility."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"In an upcoming release, I would like to see some kind of analytics report."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"They have legacy design architecture, and sometimes the support isn't helpful."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"The documentation could be improved in SOTI MobiControl."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"They should improve the lockdown feature."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"One thing VMware needs to improve is compatibility with different operating systems."
"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"The solution's pre-stage enrollment could be improved."
"From an improvement perspective, there is a need for discounts to be offered by the solution since it is something that any organization can expect from the product."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. SOTI MobiControl is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". SOTI MobiControl is most compared with 42Gears SureMDM, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, ManageEngine Endpoint Central, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our SOTI MobiControl vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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