We performed a comparison between SOTI MobiControl and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The performance of Microsoft Intune is good."
"Mobile device management is most valuable."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The solution appears to be stable and scalable."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"The installation is very straightforward."
"The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings."
"I've really enjoyed the use of the file sync when I'm administrating version control in my program."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"The most valuable features are visibility and remote access."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The most valuable feature of VMware Workspace ONE is its reliability."
"From a remote management perspective, I like the management and the inventory."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The initial setup is easy and the deployment doesn't take too long."
"I found the initial setup to be easy."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"In future releases, I would like to see better integration with Apple products."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"In an upcoming release, I would like to see some kind of analytics report."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
"There should be better compatibility with Linux devices."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"From an improvement perspective, there is a need for discounts to be offered by the solution since it is something that any organization can expect from the product."
"The setup was very difficult. It was not as easy as I had expected."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. SOTI MobiControl is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". SOTI MobiControl is most compared with 42Gears SureMDM, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, ManageEngine Endpoint Central, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our SOTI MobiControl vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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