Alfresco vs Atlassian Confluence comparison

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Executive Summary

We performed a comparison between Alfresco and Atlassian Confluence based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the ease of use, sections, and calendar.""The most valuable feature is the flexibility of the searching elements of the metadata.""Document repository.""The product allows engineering teams and developers to introduce new things in a seamless and easy way."

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"It's easy to use and you can create all types of pages.""Great shareable and co-editing features.""Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.""It is a very popular tool.""What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document.""The initial setup is very easy.""It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area.""The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."

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Cons
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving.""I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen.""Metadata, auto class, disposition log, and legal hold.""I would like them to consider document capture functionality."

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"Space maintenance could be made a little more user-friendly.""There is room for improvement in terms of pricing.""When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits.""There is no concept of peer review or a draft mode - whatever you write is live.""There could be an option to collaborate with other users while editing the documents.""There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.""The UX is a little bit all over the place.""Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."

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Pricing and Cost Advice
  • "It is cheaper compared to head-to-head competitors."
  • "There are costs for any upgrade or additional functions."
  • "If you buy Alfresco through a partner, there is usually a OEM licensing option."
  • "The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
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  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The most valuable feature is the flexibility of the searching elements of the metadata.
    Top Answer:The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
    Ranking
    Views
    3,092
    Comparisons
    2,494
    Reviews
    1
    Average Words per Review
    378
    Rating
    6.0
    Views
    1,762
    Comparisons
    803
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Comparisons
    Also Known As
    Confluence
    Learn More
    Overview

    The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Sample Customers
    Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Top Industries
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Insurance Company11%
    Computer Software Company10%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization64%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise7%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise25%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 95 reviews. Alfresco is rated 8.0, while Atlassian Confluence is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Extended ECM, OpenText Documentum and Microsoft Purview Records Management, whereas Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.