We performed a comparison between Alfresco and Atlassian Confluence based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the ease of use, sections, and calendar."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Document repository."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"It's easy to use and you can create all types of pages."
"Great shareable and co-editing features."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"It is a very popular tool."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The initial setup is very easy."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"Space maintenance could be made a little more user-friendly."
"There is room for improvement in terms of pricing."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"There is no concept of peer review or a draft mode - whatever you write is live."
"There could be an option to collaborate with other users while editing the documents."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The UX is a little bit all over the place."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 95 reviews. Alfresco is rated 8.0, while Atlassian Confluence is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Extended ECM, OpenText Documentum and Microsoft Purview Records Management, whereas Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.