Alfresco vs Atlassian Confluence comparison

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Hyland Logo
3,067 views|2,449 comparisons
80% willing to recommend
Atlassian Logo
1,607 views|747 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alfresco and Atlassian Confluence based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the flexibility of the searching elements of the metadata.""Document repository.""The product allows engineering teams and developers to introduce new things in a seamless and easy way.""I like the ease of use, sections, and calendar."

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"The most valuable features is its design documentation abilities.""The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.""Confluence can link any ticket or task from JIRA to be included on the Confluence page.""The scalability is enough for our use cases. It covers all our needs.""The ease of use has been one of the most valuable features. It has a very simple wiki.""Great shareable and co-editing features.""With Confluence, everything is in one place, so it's easy to find documentation.""This is a scalable solution that supports thousands of users."

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Cons
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving.""I would like them to consider document capture functionality.""I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen.""Metadata, auto class, disposition log, and legal hold."

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"The user interface could be improved.""When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file.""The search function is not great.""It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it.""The roadmap feature should be made easier to work with and modify. It's not really scalable.""An area for improvement would be the intuitiveness of using the features, especially if you want to customize.""We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.""The cost of the solution is too high."

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Pricing and Cost Advice
  • "It is cheaper compared to head-to-head competitors."
  • "There are costs for any upgrade or additional functions."
  • "If you buy Alfresco through a partner, there is usually a OEM licensing option."
  • "The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
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  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The most valuable feature is the flexibility of the searching elements of the metadata.
    Top Answer:The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Ranking
    Views
    3,067
    Comparisons
    2,449
    Reviews
    1
    Average Words per Review
    378
    Rating
    6.0
    Views
    1,607
    Comparisons
    747
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Comparisons
    Also Known As
    Confluence
    Learn More
    Overview

    The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Sample Customers
    Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Top Industries
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm13%
    Insurance Company11%
    Computer Software Company10%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise7%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise24%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews. Alfresco is rated 8.0, while Atlassian Confluence is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, IBM FileNet and Oracle Content Management, whereas Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.