We performed a comparison between Alfresco and Atlassian Confluence based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the ease of use, sections, and calendar."
"Document repository."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"With respect to our experiences with Confluence, we haven't had any issues."
"The search functionality is a really powerful feature."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"This is a scalable solution that supports thousands of users."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"Many people enjoy its zero learning-curve."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"In the next release, I would like to have the ability to import pictures."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"There is no concept of peer review or a draft mode - whatever you write is live."
"Space maintenance could be made a little more user-friendly."
"The way Atlassian Confluence handles tickets could be improved."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There is room for improvement in terms of pricing."
"There could be an option to collaborate with other users while editing the documents."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 98 reviews. Alfresco is rated 8.0, while Atlassian Confluence is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, OpenText Extended ECM and Oracle Content Management, whereas Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
