We performed a comparison between Symantec Asset Management Suite and VMware Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."
"It provides us with improved maintenance cycles."
"All of the features are very suitable for us. It is also a stable solution."
"The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."
"It needs to improve user roles and access rights."
"Not a ten because the price is high."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
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Symantec Asset Management Suite is ranked 26th in IT Asset Management while VMware Service Manager is ranked 23rd in IT Asset Management. Symantec Asset Management Suite is rated 8.0, while VMware Service Manager is rated 7.2. The top reviewer of Symantec Asset Management Suite writes "Plenty of features, stable, and scalable". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". Symantec Asset Management Suite is most compared with , whereas VMware Service Manager is most compared with BMC Remedy and ServiceNow.
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