We compared Microsoft Azure and Amazon AWS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Microsoft Azure and Amazon AWS, Azure is praised for its manageable setup, support, and documentation. It offers a wide range of features, an intuitive interface, and strong integration with other Microsoft solutions. However, it may be challenging for beginners and lacks user-friendliness in certain aspects. On the other hand, AWS provides quick deployment, extensive features, and strong integration capabilities. Users appreciate its scalability, reliability, and cost-effectiveness. However, some users find AWS pricing to be high and suggest improvements in areas like user interface, security, and billing.
"This solution is stable and reliable."
"The solution has good speed. It's very fast."
"You can build and release applications quickly with AWS instead of waiting for months to get the necessary hardware. That's the real benefit. The time-to-market for developing applications is much shorter."
"Amazon is a really good solution with high performance. They offer more connectors than some of their competitors, such as Microsoft Azure."
"The storage is most valuable. The gateway and documentation are also quite good."
"Works very quickly and is well managed."
"AWS is easier to implement than other solutions, and it's more reliable."
"Our primary use case is to use the solution for running many relatively small instances for back office applications and various other business important applications."
"We are satisfied with the technical support."
"We use the cognitive service, virtual machines, and customer DB. Microsoft Azure is also scalable and easy to install."
"It's a cloud service, so it's always up to date."
"Technical support has been extremely helpful."
"Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
"The solution is secure and easy to use."
"Microsoft Azure provides good performance and support."
"The customer service and support are very good. When we raise a ticket, we quickly get feedback or someone assigned to help us identify the problem, which, 90% of the time, was on our end. I'm very happy with the support they provide."
"In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support. The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider. Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS."
"The pricing of AWS is very unclear. They make it quite confusing."
"Somehow Amazon associated their marketplace as a place to find images of various installs (preconfigured software) and was late in the game enabling and promoting SaaS-based solutions. Thus, the AWS marketplace has near zero awareness in the mind of the prospect to find solutions to various problems plaguing them."
"The solution could improve by being more secure."
"We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance."
"Monitoring still needs to be improved."
"I have trouble with the AWS command-line interface."
"Amazon AWS could improve by being more secure and adding more features."
"Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex."
"The main issue is the lack of notifications for updates. Processes for certain operations, like connecting to Git repositories, have changed without sufficient communication. A system to announce or update users about these changes would be very helpful."
"There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that."
"Customer services and support should be improved. If a user faces challenges in accessing Microsoft Azure, the support team takes time—it could be 24 to 48 hours—to resolve them. We need solutions in four to five hours. And there are business-critical issues where we need an immediate resolution."
"The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."
"The solution must improve its pricing."
"An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this."
"One area for enhancement could be in the realm of big data and unstructured data storage."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Microsoft Azure is ranked 1st in Infrastructure as a Service Clouds (IaaS) with 299 reviews. Amazon AWS is rated 8.4, while Microsoft Azure is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Amazon AWS is most compared with Linode, OpenShift, SAP Cloud Platform, Oracle Cloud Infrastructure (OCI) and Pivotal Cloud Foundry, whereas Microsoft Azure is most compared with Oracle Cloud Infrastructure (OCI), Google Firebase, Pivotal Cloud Foundry, SAP Cloud Platform and Alibaba Cloud. See our Amazon AWS vs. Microsoft Azure report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors and best PaaS Clouds vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.