We performed a comparison between Amazon AWS and Heroku based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is quite helpful."
"The features that I have found most valuable are their compute and their Relational Database Service."
"Cost-effective and tolerant."
"The most useful feature of Amazon AWS is it can be accessed from anywhere."
"Our primary use case is to use the solution for running many relatively small instances for back office applications and various other business important applications."
"The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for."
"It has many choices of computer options, storage options, and even database options."
"The solution can scale quite well."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"I like the tool's scalability, CLI, and dashboards."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It's easy to push a change and to deploy new things."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The platform is very Node.js-friendly, which is something that is important to us."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
"You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."
"There are numerous use cases, and the setup varies from complicated to very simple in some cases."
"In terms of additional features we'd like to see, the one thing that comes to mind is better integration with Oracle. We have a lot of Oracle databases, and there is no other option to either migrate to PaaS, stay on-prem, or use Oracle Private Cloud."
"The pricing structure can be improved and made more straightforward."
"We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance."
"A person with no AWS experience might find it overwhelming at first."
"I think Amazon could improve some of the security or fine-grained access for metadata and many other things."
"Heroku doesn't support Docker images on the CI infrastructure."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"The tool's configuration is complex."
"Heroku had an authentication problem a few months ago, but they solved it."
"Their support is good, but they can improve their response time."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Heroku is ranked 12th in PaaS Clouds with 27 reviews. Amazon AWS is rated 8.4, while Heroku is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Heroku writes "Useful for mobile and web applications, and helps with rapid development cycle ". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Oracle Cloud Infrastructure (OCI), whereas Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and Salesforce Platform. See our Amazon AWS vs. Heroku report.
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