Amazon WorkMail vs SendGrid comparison

Cancel
You must select at least 2 products to compare!
Amazon Web Services (AWS) Logo
1,291 views|986 comparisons
Twilio Logo
1,490 views|1,308 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Amazon WorkMail and SendGrid based on real PeerSpot user reviews.

Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email.
To learn more, read our detailed Cloud Email Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature is that Amazon SES provides verified email messages.""There is no need for me to set up security.""The product is very user-friendly.""Amazon SES is very easy to configure.""The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent.""Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis.""It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable.""We use the tool for transactional emails and marketing."

More Amazon WorkMail Pros →

"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner.""They have pretty good support in terms of any issues.""It is a stable and scalable solution.""It is easy to set up.""The solution scales well.""The most valuable feature is the conditions in automation.""Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate.""My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

More SendGrid Pros →

Cons
"The only issue is the price, which is far too expensive.""The product should improve technical support.""When we first set up an email on Amazon SES, they had to verify it, which was not fast enough.""It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools.""There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues.""Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require.""I would like to see detailed reports on email success and failure rates.""There is room for improvement in the scalability."

More Amazon WorkMail Cons →

"SendGrid is a great solution. I don't have any areas of improvement.""SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement.""Maybe they could have a mobile application to give to admins, so they could see some insights related to the data.""The contact limit alerts need to be improved.""They should make the solution more user-friendly.""A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience.""The reporting part needs improvement.""The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

More SendGrid Cons →

Pricing and Cost Advice
  • "WorkMail does require a license, it is, per user."
  • "The solution should improve its price."
  • "It's very cheap. The cheapest among all the services available."
  • More Amazon WorkMail Pricing and Cost Advice →

  • "We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
  • "I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
  • "Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
  • "The basic plan starts at €90 per month."
  • "My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
  • "The solution is relatively inexpensive."
  • More SendGrid Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We use the tool for transactional emails and marketing.
    Top Answer:WorkMail is very expensive. We have lost several clients because it is too expensive. WorkMail is a bit expensive per user. That is something they must correct. They provide excellent service, but it… more »
    Top Answer:I would like to see detailed reports on email success and failure rates.
    Top Answer:I would choose MailChimp. The main reason I chose MailChimp is the wide variety of default templates available on it.  Also, I can schedule the emails to go at the specific time zone of each user,… more »
    Top Answer:It is a stable and scalable solution.
    Top Answer:The solution is relatively inexpensive. We have to purchase only one license.
    Ranking
    3rd
    out of 33 in Cloud Email
    Views
    1,291
    Comparisons
    986
    Reviews
    7
    Average Words per Review
    382
    Rating
    8.9
    1st
    out of 33 in Cloud Email
    Views
    1,490
    Comparisons
    1,308
    Reviews
    8
    Average Words per Review
    827
    Rating
    8.4
    Comparisons
    Mailgun logo
    Compared 16% of the time.
    ZeptoMail logo
    Compared 15% of the time.
    MailChimp logo
    Compared 13% of the time.
    Zoho Campaigns logo
    Compared 9% of the time.
    SendinBlue logo
    Compared 7% of the time.
    Also Known As
    Amazon SES
    Learn More
    Overview

    Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

    SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements. 

    The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    ScoutMob
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government9%
    Comms Service Provider9%
    Media Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Wholesaler/Distributor9%
    Educational Organization7%
    Media Company6%
    Company Size
    REVIEWERS
    Small Business55%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise53%
    REVIEWERS
    Small Business75%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    Cloud Email
    March 2024
    Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while SendGrid is ranked 1st in Cloud Email with 12 reviews. Amazon WorkMail is rated 8.6, while SendGrid is rated 8.6. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, Mailgun and MailChimp, whereas SendGrid is most compared with Mailgun, ZeptoMail, MailChimp, Zoho Campaigns and SendinBlue.

    See our list of best Cloud Email vendors.

    We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.