We performed a comparison between Amazon WorkMail and Zoho Campaigns based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"We use the tool for transactional emails and marketing."
"The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The best feature is that Amazon SES provides verified email messages."
"Amazon SES is very easy to configure."
"There is no need for me to set up security."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."
"It is a very reliable and stable tool."
"Zoho Campaigns is a very good solution that we use to carry out our email marketing campaigns successfully."
"Zoho Campaigns is a great product. It's easy to use. Zoho Campaigns is integrated with my CRM, so I can see everything happening within my company from the dashboard. I can manage and group my contacts and automate reporting. I enjoy checking on the metrics for my campaign. It also gives me the option of linking with Google Analytics, but I like Azure analytics better."
"The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution."
"Zoho Campaigns is a good software for email marketing."
"The solution generates a good return on investment."
"We can merge Zoho Campaigns with Zoho CRM and other applications. I think automation is the best feature of the product because it reduces manual inputs. It will work automatically and generate reports."
"The only issue is the price, which is far too expensive."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the scalability."
"The product should improve technical support."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"Zoho Campaigns has to improve its UI because sometimes it won't load the campaigns, and the software is a little lagging."
"When we use Zoho Campaigns, our emails often get routed to the spam folder instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their spam folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly to the inbox."
"They need to improve their anti-spam capabilities."
"The text area for social media posting in Zoho Campaigns is not very responsive."
"Its deliverability could be improved."
"It takes a lot of work to get it set up the way you want. It's not an intuitive product. It takes coding work to get the sales process to work. That setup process could be simplified significantly."
"The support team takes a while to respond to our request."
"My usage is limited to the basic features."
Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while Zoho Campaigns is ranked 4th in Cloud Email with 12 reviews. Amazon WorkMail is rated 8.6, while Zoho Campaigns is rated 8.2. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Zoho Campaigns writes "A solution that allows its users to conduct effective email and social media marketing campaigns". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas Zoho Campaigns is most compared with MailChimp, ZeptoMail and SendGrid.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
