AppDynamics vs Broadcom DX Application Performance Management comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We performed a comparison between AppDynamics and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: AppDynamics' setup was described as difficult and requiring specialized knowledge, while the sile otetup process for Broadcom DX varied in terms of speed and complexity. Some users found it to be fast and straightforward, whhers found it to be complicated and not user-friendly. 
  • Features: AppDynamics stands out for its release management features, customizable dashboards, and business insights. It is also praised for its scalability, stability, and user-friendliness. On the other hand, Broadcom DX APM is highly rated for its code-level visibility, ease of deployment, and transaction monitoring. It also has a light model for monitoring servers and network items.
  • Pricing: AppDynamics is an enterprise-level option that can be expensive due to its complex licensing model, which is based on the size of the environment and the number of apps being monitored. In contrast, Broadcom DX Application Performance Management offers different monthly licensing options, but costs can increase with the number of agents. Some users recommend a pricing model based on memory or CPU usage rather than the number of agents.
  • Service and Support: Some customers have had positive experiences with AppDynamics, while others have been frustrated by the lack of local support and slow response times. Similarly, Broadcom DX's support is also a mixed bag, with some finding it poor and others helpful. However, there is room for improvement in both companies' SLA commitment.
  • ROI: AppDynamics is known for enhancing application performance and improving customer satisfaction, while Broadcom DX APM aims to maximize resource utilization and boost revenue. 

Comparison Results: AppDynamics is favored over Broadcom DX Application Performance Management due to its comprehensive features, scalability, stability, and ease of use. It offers alerting, release management, dashboard building, visibility, slow response identification, and business insights. It can monitor various applications and manage log files. Although Broadcom DX Application Performance Management is easy to deploy and provides code-level visibility, it lacks tool integration, has performance issues, and lacks support and end-to-end correlation. AppDynamics also has better customer service and support and a more flexible pricing model.

To learn more, read our detailed AppDynamics vs. Broadcom DX Application Performance Management Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Q&A Highlights
Question: What are the pros/cons of AppDynamics, New Relic & CA Technologies?
Answer: Saluting Henry from another Henry! Thanks for your sound advice. Henry
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""Error analysis in the troubleshooting sections go straight to the point.""We set up alerts recently so we can fix any issues more quickly in production.""The features that I like best are the dashboard and Business Journey.""I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure.""The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked.""We are able to correlate performance between tiers.""The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."

More AppDynamics Pros →

"The time it takes to track problems in applications is the most valuable return that we have from this solution.""We did the setup for a new datacenter, and that was pretty straightforward.""Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.""The deployment was easy.""Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes.""Our development cycle has definitely improved as far as the turnaround time on fixes and improvements.""The feature that I have found the most valuable is its user interface.""I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."

More Broadcom DX Application Performance Management Pros →

Cons
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products.""Rolling out version upgrades is a difficult job at times.""The QA and test environment need improvement.""The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved.""I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.""SQL statement monitoring""The documentation and training material have room for improvement.""Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."

More AppDynamics Cons →

"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM.""Technical support needs to be more responsive and address support tickets more quickly.""The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center.""The upcoming changes for the deployment process of the agent will help a lot, in that others have gotten to that point first.​""We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that.""They can make it easier to configure.""The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V.""Documentation needs to be centralized."

More Broadcom DX Application Performance Management Cons →

Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "Depends on the size of the product you need."
  • "Althougth it is a bit expensive, it is really worth it"
  • "There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
  • "Negotiate a lot, but do not forget to buy the product because it is worth it."
  • "Pricing and licensing are not issues."
  • "On pricing, CA is very competitive. I think that's going to help in the long run."
  • "Setup costs are quite competitive relative to other solutions, and simpler."
  • "Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
  • More Broadcom DX Application Performance Management Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    Henry-Steinhauer - PeerSpot reviewerHenry-Steinhauer
    Real User

    AppDynamics, New Relic & CA Technologies?

    It all depends on the problems you want to solve. They all have their strengths. CA is long in the tooth (old) and with NetQoS has new life being pushed into it, but making it all fit is a challenge. Also with CA you may have to open up the applications to add some other custom monitoring of application package names/methods if you want more detail than out of the box.

    Understanding the full flow of a transaction when it talks to other transactions was our key to understanding why we had issues. The Riverbed family of products enabled that for us but even that required work on our part to further decode the MQ traffic better than they did. It went into the MQ Black box, and came out, but did not reveal what happened inside the box. There were requests inside the box that went elsewhere. Those had not been picked up with the tool.

    it_user2220 - PeerSpot reviewerit_user2220 (Consultant with 201-500 employees)
    Vendor

    Cons for all of them are that they only sample transactions and can't follow a single user from their device all the way through to the backend database or mainframe. Best using dynaTrace if you want true 100% end to end monitoring.

    it_user3396 - PeerSpot reviewerit_user3396 (Team Lead at Tata Consultancy Services)
    Real User

    Saluting Mike, Richard for your sound advice!

    Henry

    it_user118587 - PeerSpot reviewerit_user118587 (Director of QA at a marketing services firm with 501-1,000 employees)
    Vendor

    I have found Dynatrace to be much better. It integrates with more tools than any of the 3 listed above.

    it_user112596 - PeerSpot reviewerit_user112596 (Application Support Engineer with 51-200 employees)
    Vendor

    From my experience with CA Wily, it's more expensive and requires a long implementation, it is also less flexible.

    We did not consider New Relic because we did not want to have our sensitive data hosted in the cloud. Not acceptable in our business.

    AppDynamics offered a short implementation time, immediate satisfaction and only required fine-tuning afterwards. Also the pricing was lower then CA Wily.

    it_user118554 - PeerSpot reviewerit_user118554 (Consultant at a tech services company with 51-200 employees)
    Consultant

    All three are good tools for monitoring web application transactions. Of course, CA has a much broader set of capabilities than the other two - can monitor networks, servers, databases, etc. AppDynamics provides a product that you can use in-house. NewRelic is only a SaaS offering. Which of these is best for you - depends on what you need. If you already have CA deployed, you are probably looking at just web transaction monitoring then. AppDynamics and NewRelic are more current in this area than CA Wily.

    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
    Top Answer:The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes… more »
    Top Answer:The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the… more »
    Ranking
    2nd
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    7.9
    4th
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    Comparisons
    Also Known As
    AppD, AppDynamics APM
    DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
    Learn More
    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

    Broadcom DX Application Performance Management Benefits

    Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

    • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
    • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
    • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
    • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

    Broadcom DX Application Performance Management Features

    There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

    • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
    • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
    • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
    • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
    • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
    • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
    • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
    • Flexibility: The solution is available both on premises and as a SaaS.

    Reviews from Real Users

    “The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

    “The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

    “What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company7%
    Insurance Company6%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Energy/Utilities Company11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company14%
    Manufacturing Company11%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise45%
    Large Enterprise47%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise9%
    Large Enterprise67%
    Buyer's Guide
    AppDynamics vs. Broadcom DX Application Performance Management
    March 2024
    Find out what your peers are saying about AppDynamics vs. Broadcom DX Application Performance Management and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics is ranked 2nd in Container Monitoring with 153 reviews while Broadcom DX Application Performance Management is ranked 4th in Container Monitoring with 161 reviews. AppDynamics is rated 8.2, while Broadcom DX Application Performance Management is rated 8.0. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Broadcom DX Application Performance Management is most compared with Dynatrace, VMware Aria Operations for Applications, BMC TrueSight Operations Management, New Relic and OpenText Diagnostics. See our AppDynamics vs. Broadcom DX Application Performance Management report.

    See our list of best Container Monitoring vendors and best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Container Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.