We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"The functionality to design UI to be responsive and can run on multiple devices."
"The installation was straightforward."
"This solution is very stable."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"The most valuable feature for the organization is the Document Store."
"The product’s pricing could be improved from the developers' perspective."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"Something I would like to see improved is an SQL database connection."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"I wouldn't say their response time is long, but it could be quicker."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"There is a lot of room for improvement of the dashboards."
"The cost of the solution has room for improvement."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"The integration could be improved."
"The interface is limited and should improve in the future."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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