We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has created executable requirements and speeds up the SDLC process greatly."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The product has a very good mobile app."
"This is the most complete solution of its kind."
"The solution is stable."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"I would say that I like its GUI designer the best."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"The case management and its integration with process design are good features."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"The solution could improve robotic process automation."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"There could be a scope of enhancement for capturing the variety of use cases."
"Something I would like to see improved is an SQL database connection."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"If the processing gets better, it would be more efficient."
"The interface is limited and should improve in the future."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"It can definitely be improved in terms of performance and stability."
"The analysis reports could be much better."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"It needs more customization. We like to customize the screens to show more things related to our company."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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