We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The low code functionality and being able to get applications faster to customers or to the market are valuable."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"It reduces development time in half making us more efficient."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Its dashboard is easy to use and very good. It allows us to customize."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"It has reduced a lot of manual errors and processes."
"It is transparent to business users because it is mostly picture based modelling."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"The integration and design are valuable features."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"The graphical user interface could be easier to use. It should be simplified."
"If that had more DevOps capabilities, it would be an excellent product."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Something I would like to see improved is an SQL database connection."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The tool's workflow function is very strong."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"The user experience, while it has improved, should continue to improve."
"It is not user-friendly."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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