We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Technical support has been amazing overall."
"Technical support is helpful."
"There is a version coming out every six months with performance improvements."
"Appian is a very low code platform. It's very easy to learn and use."
"The process models provide self-documenting systems."
"The initial setup is easy."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"IBM BPM is stable."
"I rate the technical support a ten out of ten...The product's installation was easy."
"IBM BPM is a stable solution."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"IBM BPM is both scalable and stable."
"We are receiving good assistance from the technical support."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Lacks integration with other products."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"The graphical user interface could be easier to use. It should be simplified."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"When you have to integrate files for enterprise applications."
"I believe that if the license were cheaper, it would have a greater impact."
"The interface is limited and should improve in the future."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"I'd like the tool to be more flexible."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"IBM BPM needs to have a better and modified interface."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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