We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since implementing we have had a faster time to solution, with fewer resources needed."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"I find the BPM the most valuable feature."
"It has created executable requirements and speeds up the SDLC process greatly."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Its Analytics is the most valuable feature."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"It is a stale solution."
"It provides value and simplifies processes."
"Good user interface and good add option."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"It would be nice if you could create your own customized apps when the business needed them."
"If that had more DevOps capabilities, it would be an excellent product."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"The documentation needs to be improved."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Something I would like to see improved is an SQL database connection."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"I would like to see the solution be able to interact with other customer software solutions."
"We would like better performance and more visibility on each step of the tool."
"The initial setup was complex."
"The front end is not customised for a good user experience."
"Integration with web services, especially in the standard version of the product."
"The pricing is a little bit high. It's gone up in cost."
"There is a lot of room for improvement of the dashboards."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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