We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"The process models provide self-documenting systems."
"This is the most complete solution of its kind."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"It has very flexible adaptation and the ability to save and automate processes."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"The most valuable feature is business automation."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"The process creation."
"Its Analytics is the most valuable feature."
"It is efficient in reducing costs."
"The functionality to design UI to be responsive and can run on multiple devices."
"IBM BPM is both scalable and stable."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"Appian could improve their customer-facing initiatives."
"Lacks business rules management as part of the solution."
"They should provide more flexibility so designers can create a more picture perfect device."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"We'd like improved functionality for testing new devices."
"It is also not easy to learn. Training tutorials could be improved."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"I would like to see a lot more case studies."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"I would like it more documentation during the design phase."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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