We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Technical support is quite responsive."
"The most valuable feature is business automation."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"Appian also has very flexible local integration."
"The setup is easy."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"We can scale by increasing the infrastructure which is currently running."
"We like that it does not require a lot of hours to train our people."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"Automation is the most valuable feature of IBM BPM."
"It's a solid product. It covers most of the pain points for clients."
"The solution has helped us automate business processes."
"They should provide more flexibility so designers can create a more picture perfect device."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"It is also not easy to learn. Training tutorials could be improved."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"We'd like improved functionality for testing new devices."
"It is difficult to set up the on-premise version."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"They should incorporate an API gateway functionality within it to simplify integrations."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"IBM BPM needs to have a better and modified interface."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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