We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has created executable requirements and speeds up the SDLC process greatly."
"It reduces development time in half making us more efficient."
"Technical support has been amazing overall."
"Technical support is quite responsive."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"There is a version coming out every six months with performance improvements."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"It has reduced a lot of manual errors and processes."
"Stability-wise, I rate the solution a ten out of ten."
"Its Analytics is the most valuable feature."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"Everything is coupled together and comes as one solution."
"It has an elaborated way to explore the IBM BPM processes."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"We'd like improved functionality for testing new devices."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"The documentation needs to be improved."
"The options for customization could be improved. More customization using your own code would be beneficial."
"Could increase vulnerability and security patches to make it more robust."
"If the processing gets better, it would be more efficient."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"I believe that if the license were cheaper, it would have a greater impact."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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